One order of steps. The same for every buyer.

Kutlwano Holdings supplies South African fluorspar, 90 to 96 percent CaF2, from our own nominated lots, under our own name and document set. We work in a fixed order. It protects you as much as it protects us, and we do not change it for anyone.

The sequence

1. You tell us what you needEnd use; delivery point and basis (collect in South Africa, or delivered to a port); quantity, once off or per month; first delivery date; your limits on SiO2, sulphur and phosphorus; and the form, powder, briquettes or lumps. We reply within the hour with those five questions if any are missing. We do not put a price into a blank.
2. Company detailsRegistration certificate, VAT number, registered address, and the name and email of the person who will sign. Our one page buyer details form covers it. Where you trade on behalf of others, we sign a mutual NDA and non-circumvention agreement first.
3. A signed quotationOne grade, one basis, one validity date, digitally signed. CaF2 is guaranteed on a dry basis. Every other parameter is certified per lot by an independent South African laboratory on a certificate issued in our name. The quotation states what the price includes and what is for your account, so nothing is discovered later.
4. You verify the materialThree routes, your choice: a sealed sample from a nominated lot, prepaid, with our lot certificate, credited against your first invoice within 90 days; an independent inspector we appoint (SGS, Bureau Veritas or Intertek) who verifies the stock, seals samples, photographs the material and reports to you; or your own inspector at the depot or the load port before release.
5. A signed orderThe order confirmation is signed on our own signing server, in order: we sign, you sign, and we countersign any change. The signing link arrives by email from partnerships@kutlwanoholdings.co.za and opens on docs.kutlwanoholdings.co.za; we never send a signing link from any other address. It records the price, the schedule, the loading capacity and the payment sequence. For collection in South Africa the loading address is on the signed order. For export the proforma and the letter of credit requirements are issued together so your bank opens the LC correctly the first time.
6. Payment before material movesLocal collection: each week's loads are scheduled and paid by the Thursday before, and released against cleared funds. Export: an irrevocable confirmed letter of credit at sight, verified by our bank before shipment. We confirm bank details by telephone and never change them by message.
7. Release with a certificate on every loadEvery truck is weighed on a certified weighbridge and leaves with the laboratory certificate for its lot. Every container ships with load-port inspection and the certificate in the shipping documents. Title and risk pass when the load leaves.
8. If there is ever a queryIt goes against the retained sealed sample from that lot, tested at a laboratory both of us accept. The result settles it, by credit note where due.

Two lanes

What is included, and what is for your account